Invoicing occurs on a weekly, bi-weekly, or monthly basis. The frequency of invoicing is determined by the client. An auto-generated invoice will be created for any Time, Expense, or Milestone entry (not including the current week) that has moved to “Approved” status before 4:00pm EST on the invoicing date. The invoice is sent from dotStaff by Knowledge Services via email to the invoice recipient(s).
Separate invoices are sent for Time, Expense, Milestone, and Direct Hire. This means a resource could enter a timesheet and an expense in the same week and the client will receive two separate invoices - one for the timesheet and one for the expense.
Knowledge Services can choose to delay invoicing if necessary and will communicate any delays in invoicing via the Product News Page in dotStaff.