The status of an invoice determines how and when a credit is Processed. Review each status to determine how a credit will be processed:
Invoiced: The credit will be auto-appliied at the time Knowledge Services receives payment from the Client
Paid: The credit will be auto-deducted from the Vendors next payment. This may or may not cancel out on the payment to the vendor. It will depend on the time in which the credit was created in dotStaff and whether the Account Team at Knowledge Services has already processed payment to the vendor, regardless of the status of Complete appearing
Complete: The credit will be auto-deducted immediately on any furture payments until all credits are collected. This means the vendor might not receive payment if there are an abundance of credits processed at one time on Completed invoices