Resend Account Activation Notification

In order to activate a new account, a user or resource must have an activation code. The activation code is emailed when an account is created or manually resent. Both Vendor Administrators and Vendor User can resend the Account Activation Email containing the Activation code.

1. Log in to dotStaff
2. Navigate to Records Management
3. Select View Users
4. Use the filters to locate the user or resource who will receive the account activation notification and code. Set the date range if necessary
5. Check the box beside the name of the user or resource
6. Click Resend. Although the button says Resend, this may be the first account activation notification and code the user has received
7. A popup message will appear stating the “Activation email was successfully resent”
8. Click OK