Password Reset

1. From the login screen, click the Need help signing in? hyperlink
2. Select the Forgot Password? hyperlink
3. Enter your Username
4. Select a reset option:
   1. Reset via SMS: A text will be sent to the SMS phone number on file
   2. Reset via Email: An email is sent with a link
5. Click the link in the email or SMS text received
6. Answer your security question
7. Click Reset Password
8. Type a New Password
9. Type/Repeat password
10. Click Reset Password

For further assistance, contact the Support Team at Knowledge Services.