Password Reset

1. From the login screen, click the Forgot Password? hyperlink
2. Enter your Username
   a. If username is unknown, click the Forgot Username? hyperlink
3. Select a reset option:
   a. Reset via SMS: A text will be sent to the SMS phone number on file
   b. Reset via Email: An email is sent with a link
4. Click the link in the email or SMS text received
5. Answer your security question
6. Click Reset Password
7. Type a New Password
8. Type/Repeat password
9. Click Reset Password

For further assistance, contact the Support Team at Knowledge Services