Password Reset

1. From the login screen, click the Reset Password
2. Enter your Username and click Reset. If you forgot your username, reach out to the Support Team at Knowledge Services for assistance
3. Select a recovery option and click Continue
4. If you chose to receive the Pin Code, enter the code. If you chose to answer the challenge questions, answer those questions
5. Click Submit. You will receive a Temporary Password via the recovery option
6. Type your Username
7. Type your Temporary Password
8. Create a New Password
9. Confirm your New Password
10. Click Submit
11. Login utilizing the newly created credentials.

For further assistance, contact the Support Team at Knowledge Services.