- From the login screen, click the Need help signing in? hyperlink
- Select the Forgot Password? hyperlink
- Enter your Username
- Select a reset option:
- Reset via SMS: A text will be sent to the SMS phone number on file
- Reset via Email: An email is sent with a link
- Click the link in the email or SMS text received
- Answer your security question
- Click Reset Password
- Type a New Password
- Type/Repeat password
- Click Reset Password
For further assistance, contact the Support Team at Knowledge Services